Returns and refunds

All items from Detailsbysammy are handmade and made to order.
Due to the personalized nature of our products, we do not accept returns, cancellations, or offer refunds once an order has been placed.

Refunds or replacements will only be issued if a mistake was made on our end, such as an incorrect name, color, theme, or design that does not match the order details provided.

Please review all personalization information carefully before submitting your order. Detailsbysammy is not responsible for errors provided by the customer.